Who pays for toll or congestion charges?
The responsibility for tolls or congestion charges during a car rental can vary depending on the terms of the agreement. Generally, there are two common scenarios:
- Renter Pays Directly: In some cases, the renter is responsible for paying tolls or congestion charges directly. The rental company may provide instructions on how to handle these charges, and the renter is expected to settle them during or after the rental period.
- Charges Added to Rental Bill: Alternatively, some rental companies offer services where they pay tolls or congestion charges on behalf of the renter and later charge them as part of the total rental bill. This is often referred to as an electronic toll collection service or similar names.
Please review the terms and conditions of the rental agreement or speak with an agent to understand their specific policy regarding tolls and congestion charges.