Is there a cancellation fee or No Show fee?

  • Cancellation is free of charge up to 48h before the start of the rental day. 
  • If you cancel your reservation less than 48h before the pick up date and time, a fee of 50 EUR (or equivalent in your destination country currency except for France (60€)) , or the entire price of rental if value is lower, will be charged. 
  • No Show fees : In the event of a no-show without prior cancellation, a no-show fee, as specified in the Recommended Tariff Guide for your destination country, will apply, and it may result in withholding the full amount of the reservation.This penalty will be charged to the payment method you provided.
    If no payment method was provided, you will still be responsible for the fee.

    Example : 

    You booked a car for the 10 of June at 2PM. You would like to cancel the rental. 

    To cancel free of charges : The vehicle must be cancelled at 13:59 on 8th June or before.






    For destinations abroad, please refer to the Recommended tariff guide and the General Rental Conditions for your destination country, available here and selecting your country of rental.

    selection country

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