Home FAQ Loyalty Programs COVID-19: Your status

COVID-19: Your status

As travelling has been difficult during these complex times, you may not have been able to make the necessary rentals to grow or retain your Privilege status. For this reason we have extended all membership periods by 18 months. 6 months were added in March 2020 and a further 12 months in December 2020. Your Tier level End Date will update automatically. This only applies to standard Privilege members. If you have a company charge card linked to your account please contact us to request an extension to your status. 

If you have been forced to cancel rentals that would have resulted in an upgrade or renewal of your status, but your membership period has already been reset, we will honor the status you were due to attain. Please contact us if this applies to you.

Did you find this answer helpful?

Need help ?
Our support is awaiting to help you.

Contact Us