Home FAQ Loyalty Programs 4. PRIVILEGE : YOUR CARD What if my Privilege card is lost, damaged or stolen?

What if my Privilege card is lost, damaged or stolen?

We no longer issue replacement cards for Club or Executive members. You should download your Privilege Card to your phone using any of the links provided in Privilege emails.

If you are an Elite or Elite VIP member, you should contact our Customer Service teams in your country of residence by phone or email. Contact information is available online in the About us section and in the Loyalty Information section of My Europcar once logged-in.

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