It’s really important to indicate your Europcar ID when making a reservation. This links your membership to your reservation and enables our staff to apply the benefits for which you are eligible.
You can also show your Privilege Card to our staff when picking up a vehicle. If you don’t have a physical card, you can download your card to your phone by following the instructions in any Privilege email.
If you become eligible for a reward, you will receive an email with details to the address on your Privilege account. It is vital you keep a valid email address on your profile. You can update this email address at any time in the Account area on the Europcar website or by contacting us.
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