Home FAQ During Rental What documents do I need to present at the Europcar counter when I pick up my car?

What documents do I need to present at the Europcar counter when I pick up my car?

You will need to present to our customer representative:

1) your normal driver's license, issued by your country of residence and held for a minimum period according to local legislation or conditions. It will be requested at every rental. In addition to your normal Driving Licence, your International Driving Licence is also mandatory if your driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Note that your International Driving Licence is valid only if accompanied by your normal Driving Licence. Driving Licences must be valid in the country of rental.

2) your identification document such as your passport (or your national identity card) 

3) your valid credit card with an expiry date after the due check-in date. If you use a Europcar prepaid voucher as mean of payment (with a specified value or the mention 'Group & Days apply'), you must also present a credit card for those charges which have not been prepaid (such as extras, refueling charge, deposit). Please check the list of accepted credit cards in the country rental conditions.

NOTE: Points 1) and 2) are applicable to all additional drivers, if any

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