Home FAQ During Rental What happens if the car breaks down or if I have an accident ?

What happens if the car breaks down or if I have an accident ?

Europcar provides clients with complete 24-hour emergency road side assistance. The numbers to be called are printed on the rental agreement and on the rental agreement wallet. In many countries, the number is also on the windscreen of the rental vehicle. In the event of a breakdown or an accident, you will receive prompt assistance. You must always remember to complete an accident report form, if an accident happens, giving a full account of the circumstances in which the accident happened. In the event of an accident, always make out a jointly agreed report with the other person involved (you'll find one in the folder containing the vehicle's documents). If you don't, you could be held liable for the cost of repairing the damage done to the rental vehicle. Please read carefully the rental terms and any instructions provided at time of pick-up. The price of main usual parts is available at most of the main European stations, so that the small damages can immediately be paid at time of return.

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